Entrou em vigor no dia 02 de julho de 2021 a Lei 14.181/21, que atualiza o Código de Defesa do Consumidor para incluir regras de prevenção ao superendividamento dos consumidores através da criação de instrumentos para conter abusos na oferta de crédito a idosos e vulneráveis, prevendo a possibilidade de audiências de negociação entre credor e devedor. Prevendo dentre outras as seguintes medidas:
– Torna nulas cláusulas contratuais de produtos ou serviços que limitem o acesso ao Poder Judiciário ou impeçam o restabelecimento integral dos direitos do consumidor e de seus meios de pagamento depois da quitação de juros de mora ou de acordo com os credores;
– Obriga bancos, financiadoras e empresas que vendem a prazo a informar ao consumidor o custo efetivo total, a taxa mensal efetiva de juros e os encargos por atraso, o total de prestações e o direito de antecipar o pagamento da dívida ou parcelamento sem novos encargos. As ofertas de empréstimo ou de venda a prazo deverão informar ainda a soma total a pagar, com e sem financiamento;
– Proíbe propagandas de empréstimos do tipo “sem consulta ao SPC” ou sem avaliação da situação financeira do consumidor;
-Proíbe o assédio ou a pressão sobre consumidor para contratar o fornecimento de produto, serviço ou crédito, principalmente em caso de idosos, analfabetos, doentes ou em estado de vulnerabilidade;
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